Is there a deadline for claiming a refund?

Different types of ticket have different expiry dates. If you need to check when yours expires, sign in to My Account on the website then click on the ticket you want refunded.

The terms and conditions for that ticket will then pop up for you to read at your leisure.

Where your tickets posted?
We can refund you the price of your ticket, but we can’t refund any delivery charges you paid when buying it.