What is One-click Delay Repay?
One-click Delay Repay is the automation of our current (manual) delay repay process.
One-click Delay Repay makes sure your claim is made and paid in one-click.
- It’s fast and easy
- Simply opt-in when buying your LNER Advance ticket direct through us and we’ll take care of the rest
- We’ll confirm your claim within 30 minutes and put the money back on the card you paid within 3 to 5 days.
Sometimes we can’t help trains being late. But we can help to make claiming easy.