How do I sign up for One-click Delay Repay?

You can use One-click Delay Repay if you've:

  • Booked an LNER Advance* ticket direct through the LNER website or LNER Mobile App. 
  • Travelling on an LNER train
  • Opted-in to One-click Delay Repay when buying your ticket 


To check if you are opted into One-click Delay Repay, simply visit My Account.


*Please note, Flexible, Off-Peak, Super Off-Peak and Season Tickets are not eligible for One-Click Delay Repay. If you have bought one of the following tickets, please process your claim via the Delay Repay form.