If I booked a seat reservation but couldn't sit in it due to overbooking, am I entitled to compensation?

When you reserve a seat on an LNER train, you are covered by our Seat Guarantee Scheme. That means if you have reserved a seat that unfortunately you are unable to sit in due to overbooking and our Train Manager cannot find you an alternative seat, you can claim compensation for part or all of your ticket. For more information, please visit our dedicated webpage.

Seat Guarantee