Seat reservations

If you no longer need your reservation or you wish to travel on a different train and your ticket allows it, you can cancel this easily in your account area and reserve a new seat or bike space.

1. If needed, reserve your new seat or bike space
2. Go to My account and My bookings
3. Choose the reservation you no longer need
4. Click on 'See all reservations under this booking' and tap 'View or cancel'

Cancel a reserved seat or bike space

Each of our trains has toilets with soap, running water and hand dryers so you can travel safely and wash your hands on the go. Find your nearest toilet onboard with our seat maps below.

Azuma seat map.pdf      Electric train seat map.pdf

If all reservable seats have been taken, there are a number of unreserved seats in coach C in Standard and coaches M or E in First Class.

This means that if you don't have a seat reservation you'll still be able to travel in the unreserved part of the train. 

If all unreserved seats are taken, you may need to stand until a seat becomes available.