FAQs

If I leave LNER Perks, do I lose my credit?

No, any credit earned during your membership is valid until its expiry date, which is 24 months from whichever is the most recent:

  • Your most recent ticket purchase via LNER.co.uk or the LNER mobile app 
  • Your most recent addition of a ticket not bought directly from LNER.co.uk (desktop website, mobile website) or the LNER mobile app 
  • The date you first joined LNER Perks