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Luggage information
Bring up to three pieces of luggage onboard and help make everyone’s journey more comfortable by popping your case in its proper place.
Every case has its place
Each passenger is allowed a maximum of one large suitcase, one carry-on bag, and one small handbag. Please see below for tips on luggage storage and cycle reservations.
Small bags
Small bags can fit under your seat (be careful to tuck it under well so you don't trip if you need to get up).
Medium bags
Cabin-style bags should go above your seat in the overhead racks, keeping those personal items close at hand. There's also space between some seats where you can stow smaller cases safely. If your bag is heavy, please store it in the luggage racks at the end of coaches.
Large suitcases
Heavy items and suitcases up to 80x57x30 fit nicely in the racks at the ends of the coaches – if your cases are bigger, you won't be able to bring them onboard.
The maximum bag size on our trains is 90 x 70 x 30cm.
Very large bags
These may need to be placed in dedicated storage areas onboard. Please ask a member of our team for assistance.
Pushchairs and buggies
Pushchairs need to be folded and stored in the designated luggage area. Find out more about travelling with children onboard our trains.
Bikes onboard
If you’d like to carry a non-folding bike, you’ll need to make a reservation before you travel. Reservations can be made online using our seat and bike reservation tool, at a Travel Centre, or by getting in touch.
Small bags
Small bags can fit under your seat (be careful to tuck it under well so you don't trip if you need to get up).
Medium bags
Cabin-style bags should go above your seat in the overhead racks, keeping those personal items close at hand. There's also space between some seats where you can stow smaller cases safely. If your bag is heavy, please store it in the luggage racks at the end of coaches.
Large suitcases
Heavy items and suitcases up to 80x57x30 fit nicely in the racks at the ends of the coaches – if your cases are bigger, you won't be able to bring them onboard.
The maximum bag size on our trains is 90 x 70 x 30cm.
Very large bags
These may need to be placed in dedicated storage areas onboard. Please ask a member of our team for assistance.
Pushchairs and buggies
Pushchairs need to be folded and stored in the designated luggage area. Find out more about travelling with children onboard our trains.
Bikes onboard
If you’d like to carry a non-folding bike, you’ll need to make a reservation before you travel. Reservations can be made online using our seat and bike reservation tool, at a Travel Centre, or by getting in touch.
Your luggage might be refused on our trains if:
Your luggage may cause injury, inconvenience or a nuisance or it may cause damage to property
If it’s going to obstruct doorways, gangways or corridors
There is not enough room for your luggage.
Customers must travel on the same train as their luggage.
The loading or unloading may cause delay to trains
Luggage is not carried or packaged in a suitable manner
You must be able to manage your own luggage without additional help from staff unless you have booked Passenger Assist, our service for customers who have a disability, a non-visible or other mobility impairment, as well as older customers.
Tired of lugging luggage?
We’ve teamed up with trusted shipping specialists, Sherpr to trial LNER Luggage Buddy, a new luggage courier service. Send bags before you go and enjoy the feeling of hands-free travel.
Whether you're planning a family holiday, shipping boxes back from uni, or just needing a little extra help, LNER Luggage Buddy has got you covered.
Sherpr will arrange collection of your luggage, boxes, golf clubs, or bike from a chosen destination and deliver it directly to your final destination, including the UK and over 200 international destinations.
Prices start at £22, and with Sherpr's stress-free booking process and trusted customer support, LNER Luggage Buddy couldn't be easier.
Keeping your luggage safe
We’ve got a few tips to keep your luggage safe:
Keep a close eye on your bags and check them regularly
Make your luggage unmistakably yours with a colourful ribbon, strap or tape
Label your luggage discreetly with your name, postcode and contact number
Keep valuables like phones, wallets and purses hidden when not in use
Luggage FAQs
Can I get some help with my luggage?
Can I get some help with my luggage?
Unfortunately we don't have luggage handling staff, however our station and onboard crew will be more than happy to help where ever they can. If you think you might need assistance on your journey, please read more about Passenger Assist and how you can book this service.
Why do I need to label my luggage?
Why do I need to label my luggage?
Labelling your luggage makes it easier for us to find if it was to get misplaced or lost. It is also part of the National Rail Conditions of Carriage.
How much luggage can I take onboard?
How much luggage can I take onboard?
We don't have limitless space onboard so please pack light so your bags fit comfortably onboard our trains.
Please note we only allow three items per person.
A maximum of one large suitcase, a carry on bag and small handbag can be brought onboard.
