FAQs

How do you use an LNER Smart Save ticket?

The only difference between an LNER Smart Save ticket and other tickets is that this is exclusive to LNER and can only be delivered to you as an eTicket (you can print this at home or simply show on your mobile device)  

How it works: 

  • The LNER website will do all the work for you. We will search for the cheapest way to get you to your destination with one ticket and one seat reservation
  • This has to be delivered as an eTicket. You can print the pdf at home, or show this onscreen on your mobile 
  • If you can’t see a Smart Save ticket then there is not one available for the journey you searched for.