FAQs

I wish to travel to London Airports. How do I find tickets on the website?

If you're buying tickets for the Heathrow Express you'll need to enter the following information during the booking process under ‘Buy a ticket’: 

‘From’ – London Paddington

‘To ‘ – Heathrow Express 

You'll have the option of 4 tickets to choose from. 

Trains go to terminals 1, 2, 3 and 4. The approximate journey times are 15 minutes to Terminals 1, 2 and 3 and 25 minutes to Terminal 4. 

If you are arriving at Heathrow you'll need to switch them around, enter Heathrow in the ‘From’ field and London Paddington in the ‘To’ field. 

To travel to Stansted or Gatwick, all you have to do is type those names into the 'from/to' field.