How do I change my ticket? Head to our refunds and change of journey page and you'll find everything you need to know. Until 30 September 2022, you can change ticket or get a refund, if you have an Advance ticket you can do this without paying an admin fee - but you need to make the change or request the refund before 18:00 the day before travel. Refunds and change of journey
How much does it cost to change my ticket? Until 30 September 2022, you can change your ticket or request a refund as eVouchers or Rail Travel vouchers fee-free on our website. If you're a Season Ticket holder click here to find out how to get a refund. You will be charged an industry-wide £10 admin fee for Season ticket refunds. Refunds and change of journey Buy tickets