You can change your ticket, a £10 admin fee will apply.
How much does it cost to change my ticket?
Anytime and Off-Peak tickets are always refundable. You can follow the steps in the next section to apply for a refund for these kind of tickets. A£10 admin fee will apply.
Advance tickets are not refundable. However, we understand that sometimes your plans might change. If you want to change your Advance ticket, please contact our Customer Service team or visit a Travel Centre. They'll either refund your current Advance ticket and you'll have to purchase a new Advance ticket, or your original Advance ticket will be excessed with the appropriate amount for the new Advance ticket. A £10 admin fee will apply.