How do I change my ticket? Head to our refunds and change of journey page and you'll find everything you need to know. Until 31 December 2021, you can change your ticket or get a refund with no admin fee. Just make the change or request the refund before 18:00 the day before travel. Refunds and change of journey
How much does it cost to change my ticket? Until 31 December 2021, you can change your ticket or request a refund as eVouchers or Rail Travel vouchers fee-free on our website. If you're a Season Ticket holder click here to find out how to get a refund. You will be charged an industry-wide £10 admin fee for Season ticket refunds. Refunds and change of journey Buy tickets