Season Ticket FAQs

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Season ticket FAQs

I'm a season ticket holder, when can I claim compensation for delays to LNER trains?

My ticket is damaged and won’t go through the ticket gate?

Will my Season Ticket work with the ticket gates?

Flexi Season ticket FAQs

How much does a Flexi Season ticket cost?

Is a Flexi Season ticket the same as a Season ticket?

Can you get a Railcard discount on a Flexi Season ticket?

Can a Flexi Season ticket be used on multiple train companies trains?

Can I buy an off-peak Flexi Season ticket?

Can I buy a first-class Flexi Season ticket?

Can a Flexi Season ticket be used on multiple train companies trains?

Can I travel to any station with my Flexi Season ticket?

Can you use a Flexi Season ticket on the London underground or overground?

Can you get a refund on a Flexi Season ticket?

Can you get Delay Repay on a Flexi Season ticket?

What happens if I don’t make all eight journeys in 28 days?

Can I still travel if I lose or forget my smartcard with my Flexi Season ticket?