FAQs

How do I book a Family ticket?

Booking a Family Return ticket is exactly the same as booking any other type of ticket. Choose where you'd like to travel from and to, what date you'd like to travel and how many adults and children are travelling.

Then choose from the available travel times in our journey planner and don't forget to reserve your seats!

A family is defined as being between a minimum of 1 adult and 1 child (aged 5-15 years old inclusive) up to a maximum of 2 adults and 4 children (aged 5-15 years old inclusive). The group size must be specified when you buy the ticket. All tickets required for travel must be bought at the same time.