FAQs

What if I change my mind about what time to travel?

If your plans change, please use our online reservation tool to create a new reservation.

  • If you're creating a new reservation there is no need to cancel your old one. 
  • Reservations can be made up to 10 minutes before a trains scheduled departure time.
  • If you are already at the station you can use our online tool or visit the station Travel Centre, the opening hours can be viewed here.