FAQs

Can I cancel a seat reservation if my plans change?

Yes. If you no longer need a seat reservation you can cancel this easily in your My Account area. Simply select the reservation you no longer need then click on 'See all reservations under this booking' and tap 'View or cancel'.

You may need to change your ticket, too. For how to change your ticket or get a refund, visit our refunds page.

Refunds and change of journey