FAQs

Can I get a refund for my Rewards ticket(s)?

Unfortunately not. Because you didn’t pay for them with cold hard cash (or a debit or credit card) the normal rules for refunds don’t apply.

Rewards no longer exists, but you can check the terms and conditions for any Rewards you have outstanding, and find out how to start earning Nectar points with your bookings instead, in the Earn rewards section.