You can spend your LNER Perks credit on our LNER mobile app. This applies to the £5 free credit for joining and the 2% credit you earn along the way.
What can I spend my £5 joining credit on?
You can spend your £5 joining credit as either full or part payment for LNER Advance train tickets when booking through our LNER mobile app only.
You cannot donate your £5 joining credit to one of our charity partners, and you cannot use your £5 joining credit to buy a gift eVoucher for friends or family.
What can I spend my 2% earned credit on?
You can spend your 2% earned credit on LNER Advance train tickets booked on our LNER mobile app.
Can I gift my LNER Perks credit to someone else?
Yes, you can gift your LNER Perks earned credit to friends or family by changing your credit into an eVoucher. You’ll need to have a minimum of £10 earned credit to be able to buy a gift eVoucher with your Perks credit. Any eVoucher that is purchased either fully or partially with LNER Perks credits can only be redeemed when booking LNER Advance tickets through the LNER mobile App.
How long is the £5 joining credit and 2% earned credit valid for?
Your £5 joining credit and 2% credit is valid for 24 months from the date of whichever is the most recent:
Your most recent ticket purchase via LNER.co.uk or the LNER mobile app
Your most recent addition of a ticket not bought directly from LNER.co.uk (desktop website, mobile website) or the LNER mobile app
The date you first joined LNER Perks
If I use my LNER Perks credit as part payment do I still earn 2% credit on the ticket price?
Even if you use your £5 joining credit or your 2% earned credit as part payment, you will still earn 2% credit on the whole of the original ticket price.
Do I have to spend all of my LNER Perks earned credit at once or can I use part of it and save some for later?
You can either choose to spend your entire LNER Perks credit balance or save it for later. You cannot use part of it. If your ticket price costs less than your available credit balance, you will have Perks credit left at the end.
Can I spend my LNER Perks credit on board or in your stations?
Unfortunately not, at the moment LNER Perks credit cannot be spent onboard or at our stations. Your LNER Perks credit can be spent on our mobile app, as full or part payment for LNER Advance train tickets.