Earning LNER Perks credit

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Earning LNER Perks credit

What journeys are eligible for the 2% credit?

Where can I see my 2% credit history on bookings I have made with LNER?

I have credit pending, how long will it take to get my 2% credit?

How do I donate my 2% earned credit to charity?

I have donated my 2% earned credit to charity, how long will it take for the charity to get my donation?

How can I see what credit I have donated to charity?

Can I still get the 2% earned credit if I don’t book direct with LNER?

Can I join LNER Perks and earn credit on my Season Ticket?

I cancelled my tickets. Will I still get my 2% earned credit?

My journey was refunded through your Delay Repay scheme, will I still get my credit?

My journey was refunded as my pre-booked seat wasn’t available, will I still get my credit?