FAQs

I can’t make a seat reservation. What should I do?

All customers travelling on an LNER train must have a reservation to travel.

We are introducing reservation only travel to ensure a safe number of customers are on each of our train services.

How to make a reservation

  • If you've got a flexible ticket or a Season Ticket you can make a free reservation here.
  • Alternatively, you can reserve a place on the train at the station travel centre.

Make a reservation