With a £4 Foodbar voucher, you’ll be able to get £5 worth of food and drink from the Foodbar.
You can purchase a Cafe Bar voucher from the Travel Centres at the station.
What catering services do you offer on your trains?
All our trains should have a trolley service and Let's Eat Cafe Bar, where you can buy a range of delicious hot and cold food and thirst quenching drinks. In First Class, we offer complimentary food and drink and if your journey is longer than 70 minutes we'll serve a hot meal, Monday to Friday.
Up to two dogs, cats or other small pets can be brought with you for free, as long as they aren’t taking up a seat!
For each additional pet, you may have to pay up to a maximum of £5.00 for each journey.
We can make special arrangements for customers travelling with an assistance dog, you can book through our assisted travel team on 03457 225 444. Here’s some extra information on travelling with pets.
When is complimentary alcohol served in First Class?
Starting from lunchtime, we serve alcoholic drinks to First Class customers aged over 18. We don’t serve free alcoholic drinks on weekends or bank holidays, only on weekdays.
Is Alcohol allowed onboard?
We are currently operating with an alcohol free train policy, which means that alcohol is not allowed to be consumed onboard any LNER trains.
What seating preferences are available for Assisted Travel journeys?
You'll be able to see which seating preferences are available once you've chosen a service during booking. Your seat number will be printed along with your tickets. We’re sorry to say that we can’t always guarantee seat preferences.
Check out our interactive seat maps when booking from the desktop version of the LNER site and you’ll be able to take a look at the carriages and pick the best seat.
No. Every train and station in the UK is smoke-free, including e-cigarettes.
Can I reserve a seat?
Yes, you can reserve a seat on all LNER trains, unless all the reservable seats are booked already.
Tickets that come with a reservation:
If you book a Standard Advance or First Class Advance ticket, you'll automatically have a seat reserved, and you can use our Seat Picker to change which seat, if you like. You can check your seat reservation by logging in to your, My Account area.
How to reserve a seat:
If you have a Flexible, Off-Peak, Super Off-Peak or Open ticket and you need a seat reservation you can make one online using our reservation tool
Yes! Every seat on an Azuma comes with a stand UK plug socket and also a USB port in First Class. On our older electric trains, there are two plugs at each table in Standard and a plug at each seat in First Class.
What time do you stop serving food in First Class?
What tickets are eligible for complimentary refreshments in First Class?
To be eligible for a complimentary meal, you must be travelling with a valid First Class ticket for 70 minutes or more. On some occasions those travelling for less may be offered complimentary drinks and light snacks depending on availability.