Onboard

Popular Searches

Travelling as a family

Can I take my pram onboard the train with me?

Can I book assisted travel for my pram?

Will you be able to heat baby food or my own food onboard the train?

At what age can children travel on your trains unaccompanied by an adult?

At what age do children have to pay to travel?

Are there baby-changing facilities at the station?

Travelling with a bike

Can I travel with a tricycle or a double deck cycle?

Can I bring a cycle trailer on the train?

Can I bring a petrol-powered vehicle on board, such as a moped?

Can I take my bike with me onboard the train?

Food and drink onboard the train

Will you be able to heat baby food or my own food onboard the train?

Cafe Bar vouchers on LNER

What food and drink do you offer on your trains?

Which trains are alcohol-free?

Luggage

Can I take my pram onboard the train with me?

Can I bring a petrol-powered vehicle on board, such as a moped?

How much luggage can I take onboard?

What should I do if I’m travelling in a group with large amounts of luggage?

Can I get some help with my luggage?

Why do I need to label my luggage?

How should I label my luggage?

What happens if I struggle to store my luggage when I get on the train?

Can I take pets on the train?

Can I take my bike with me onboard the train?

I have lost something on my journey. What do I do?

Onboard Experience

What food and drink do you offer on your trains?

Can I take pets on the train?

Is Alcohol allowed onboard?

What seating preferences are available for Assisted Travel journeys?

Is smoking permitted on trains or in the station?

Can I reserve a seat?

How many coaches are on an Azuma?

Where can I put my luggage on an Azuma train?

Seat reservations

LNER train seat maps

I can’t make a seat reservation. What should I do?

WiFi onboard the train

I'm having problems accessing the Wi-Fi on my LNER train. What should I do?

Do I need a Wi-Fi code on an LNER train?

Where can I access Wi-Fi on LNER and how much does it cost?