I can’t see any offers in the LNER app, how do I get access?
You must be a member of LNER Perks to see our exclusive offers. Simply join LNER Perks today and open or download our mobile app, and you’ll see your available offers.
We’re really sorry if you’re not seeing your offers, please check back later and if the problem persists, please contact us here.
My promo code / QR code doesn’t work
If your promo code or QR code isn’t working, please refer to the individual offer terms and conditions which will detail what to do in this instance. These Terms and Conditions can be found in our mobile app, in the offer promotion. If you cannot find what you are looking for, please contact us here.