FAQs

What happens if I amend/cancel or refund my booking?

If you ask for a refund on any tickets bought through lner.co.uk, or at a self-service ticket vending machine, the points you get from the journey will be deducted from your Nectar account within 28 days. 

Change of plans? If you make a new booking, 2 Nectar points will be given for every additional £1 spent on the new journey, or deducted if the final cost is lower.