FAQs

Do I have to add my Nectar card number each time I buy tickets?

Not if you’re buying ticket on this website. Once you've linked your Nectar card number to your LNER account you're all set. You'll automatically collect points each time you make a booking.

If you’re buying tickets from our self-service ticket vending machines, you'll need to insert your Nectar card into the chip and pin device for each purchase.