Disruption Saturday 8 to Friday 14 May 2021

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Completing your journey

How do I know if my train is running?

My train was cancelled. How do I get to my destination?

Refunds and Delay Repay

My train was cancelled and I decided not to travel. Can I get a refund?

My train was delayed, can I get a refund?

Travelling with a bike in disruption

Can I take my bicycle on a rail replacement bus?

If my journey is completed with another train company, can I take my bike?

General questions

Are the trains that are running, safe?