FAQs

How do I social distance on the train?

Everyone travelling on our trains is allocated a socially distanced seat. Whilst onboard our trains and in stations, face coverings must be worn unless you are exempt. Otherwise you could be fined £200.

It is important that you sit in your designated coach and seat number shown on your ticket or reservation confirmation email.

If you have a ticket but need a seat reservation you can make one quickly and easily online using our seat reservation tool.