Coronavirus Travel Information FAQs

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Is it safe to travel on a train?

Do I need to wear a face covering on the train?

How do I social distance on the train?

Are trains being cancelled because of Coronavirus?

Can I use a train if I have Coronavirus?

Can I use a train if I have been asked to self-isolate?

Can I use a train if I am showing cold or flu-like symptoms?

How long will this book with confidence policy be in place?

Does the book with confidence booking policy apply if I am travelling in a few months time?

Can I change my travel plans more than once?

What if I bought my ticket through another company or website?

Refunds for your car park season ticket or PlusBus ticket

Rail travel vouchers during coronavirus

Am I am entitled to a refund or extension on my Railcard?