FAQs

What will the seat reservations look like onboard an Azuma train?

All customers travelling on an LNER train must have a reservation to travel.

We are introducing reservation only travel to ensure a safe number of customers are on each of our trains.

How to make a reservation

  • If you've got a flexible ticket or a Season Ticket you can make a free reservation here.
  • If you need to book assistance when you travel then this will include a reservation, find out how to book your assistance here. Please note, you can book assistance until 22:00 the day before travel.