FAQs

How do I make a booking for a wheelchair user?

You do not need to make a booking in advance to travel as a wheelchair user. We do however recommend that you book ahead through our Assisted Travel team to ensure we can book a wheelchair space as these can be in high demand.

 

All LNER train services offer reservations, including wheelchair space reservations, however, where a train operator doesn’t offer reservations, staff will find an available wheelchair space for you on the day where one is available.