FAQs

How do I make a booking for a wheelchair user?

Everyone travelling with LNER at the minute needs a seat reservation. If you require a priority seat for a wheelchair, either before or after you have booked please call our Assisted Travel team to ensure we can book a wheelchair space as these can be in high demand.

All LNER train services offer reservations, including wheelchair space reservations, however, where a train operator doesn’t offer reservations, staff will find an available wheelchair space for you on the day where one is available.