Accessibility & Passenger Assist

Popular Searches

Can I book assistance for my pram?

Can I get some help with my luggage?

What seating preferences are available for Passenger Assist bookings?

My wheelchair or mobility scooter is slightly larger than the maximum space restrictions what can I do?

How do I make a booking for a wheelchair user?

Can you use your disabled persons bus pass on trains?

Do disabled persons get discounts on trains?

How do I get a disabled persons train pass?

Are mobility scooters allowed on trains?

How to book assistance on trains?

Can carers travel free on trains?

Can I get help getting on and off the train?

How many wheelchair spaces does an Azuma train have?

Are there wheelchair spaces in First Class?

What happens if my train has no Standard wheelchair spaces?

Are there companion seats with all the wheelchair spaces onboard?

Are there priority seats on Azuma?

Do the wheelchair spaces have plug sockets on an Azuma train?