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Found 80 FAQs containing: "Refunds"

Can I refund my Smart Save Ticket if I can no longer travel?

Can I refund my Smart Save Ticket if I can no longer travel?

Where can I check the amount of refund I'm eligible for?

Am I am entitled to a refund or extension on my Railcard?

How do I calculate my Season Ticket refund?

How much does it cost to change my ticket?

Can I cancel a seat reservation if my plans change?

Where can I leave a message of condolence?

I booked a train for another company via the LNER site. Where do I go for a refund?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

Can I change my ticket or get a refund if I have accidentally booked travel on an affected service?

My journey was refunded as my pre-booked seat wasn’t available, will I still get my credit?

Can I change my travel plans?

What happens if I choose not to travel because of Coronavirus?

What can I do if I want to cancel or change my travel plans due to Coronavirus?

Can I cancel tickets before I've collected them?

If I booked a seat reservation but couldn't sit in it due to overbooking, am I entitled to a refund?

Can I claim a refund on the new ticket I have had to purchase because I forgot to carry my Railcard?

If I booked a seat reservation but couldn't sit in it due to overbooking, am I entitled to a refund?