Frequently asked questions

Popular Searches

Found 27 FAQs containing: "Refunds"

Refunds for your car park season ticket or PlusBus ticket

Refunds for your car park season ticket or PlusBus ticket

How long will it take for my refund to be processed?

I no longer wish to travel. How do I apply for a refund?

How do I calculate my Season Ticket refund?

Can I cancel tickets before I've collected them?

How do I request a refund for my Season Ticket?

I bought my ticket online and it has been delivered. How do I claim a refund?

What can I do if I want to cancel or change my travel plans due to Coronavirus?

How do I apply for compensation for my cancelled or delayed journey?

What do I do if I want a refund?

What happens if I amend/cancel or refund my booking?

Where can I check the amount of refund I'm eligible for?

Is there a deadline for claiming a refund?

Can I cancel tickets that are being posted to me?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

What should I do if I've booked an LNER ticket through a retailer?

Am I am entitled to a refund or extension on my Railcard?

Can I claim a refund on the new ticket I have had to purchase because I forgot to carry my Railcard?

What happens if disruption affects my travel plans?

What if I bought my ticket through another company or website?

What should I do if my train is cancelled?

What should I do if I book a ticket and then an Advance fare becomes available?

What should I do if I book a ticket and then an Advance fare becomes available?

How much compensation am I entitled to?

How much compensation am I entitled to?