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Found 22 FAQs containing: "Delay repay"

How can I claim Delay Repay compensation if my service is delayed?

Am I entitled to compensation if compensation schemes in the LNER Passenger Charter, such as Delay Repay, don't apply?

If I have a fixed ticket for a specific train which is then delayed by more than 30 mins can I use my ticket on another train to get to my destination on time?

I'm a season ticket holder, when can I claim compensation for delays to LNER trains?

Will I be able to claim compensation for my season ticket because of all of this disruption?

What compensation am I entitled to?

Can I change my ticket or get a refund if I have accidentally booked travel on an affected service?

How do I apply for compensation for my cancelled or delayed journey?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

What happens if you have an Advance ticket and you miss your connection due to delay or cancellation of a non-LNER train.

How much compensation am I entitled to?

Will I be able to claim compensation for my season ticket because of all of this disruption?

Will I be able to claim compensation for my season ticket because of all of this disruption?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

What train can I get if the first part of my journey is delayed and I then miss my Advance ticket train?

Our booked train was delayed, and we missed our connection - are we able to travel on a later train with no extra charge?

What happens if I buy a ticket from LNER for travel with another train operator, and my train is then delayed?

Train running over an hour late. Can I get on a different train?

How has the East Coast Upgrade been impacted by the COVID-19 outbreak?

How to get another train if yours is cancelled?