Frequently asked questions

Popular Searches

Found 39 FAQs containing: "Change ticket"

How do I change my ticket?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

I can buy your tickets on other sites. Why can't I buy them on yours?

I can buy your tickets on other sites. Why can't I buy them on yours?

Will I have to pay more?

Can I change my travel plans?

I normally buy a return ticket, so what do I do now?

I no longer wish to travel. How do I apply for a refund?

What happens if I amend/cancel or refund my booking?

What can I do if I want to cancel or change my travel plans due to Coronavirus?

Can I reserve a seat?

Will the ticket gates retain my ticket?

How do I change my contact details?

What if I change my mind about what time to travel?

Which stations have ticket vending machines?

Will my Season Ticket work with the ticket gates?

What if I don’t have a ticket to show at the ticket gate?

How long will this book with confidence policy be in place?

What if we change our travel arrangements?

What if we change our travel arrangements?

What if we change our travel arrangements?

Can I change my travel plans more than once?

My ticket is damaged and won’t go through the ticket gate?

Can I take my pet on an Azuma train?

Can I take my pet on an Azuma train?

Can I take my pet on an Azuma train?

What is a Self-Print ticket?

How do I get my Self-Print ticket?

Do I still need to carry a Season Ticket Photocard?

What if I bought my ticket through another company or website?

What ticket delivery options are there to choose from?

What if I need help buying the right ticket from a ticket vending machine?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

Can wheelchair users pass through the automatic ticket gates?

Why does LNER have automatic ticket gates?

Can I buy a ticket for someone else?

Is it possible to book a First Class LNER Family Return ticket?

Is it possible to book a First Class LNER Family Return ticket?