Frequently asked questions

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Found 39 FAQs containing: "Change ticket"

How do I change my ticket?

How do I change my ticket?

How do I change my mobile ticket?

How do I change my mobile ticket?

How much does it cost to change my ticket?

Can I change my free Rewards tickets after I've booked them?

Will I have to pay more?

I normally buy a return ticket, so what do I do now?

I normally buy a return ticket, so what do I do now?

I no longer wish to travel. How do I apply for a refund?

What happens if I amend/cancel or refund my booking?

Can I reserve a seat?

Can I reserve a seat?

Will the ticket gates retain my ticket?

How do I change my contact details?

Which journeys/ticket types are available for mobile ticket?

Which stations have ticket vending machines?

Will my Season Ticket work with the ticket gates?

What if I don’t have a ticket to show at the ticket gate?

What if we change our travel arrangements?

How do I get my Self-Print ticket?

My ticket is damaged and won’t go through the ticket gate?

Can I take my pet on an Azuma train?

What is a Self-Print ticket?

How do I get through the ticket barrier with an eTicket?

How do I use my m-Ticket at the station ticket barriers?

Why can’t I buy tickets using the LNER Ticket Wallet app?

How do I get my ticket?

Do I still need to carry a Season Ticket Photocard?

Do I still need to carry a Season Ticket Photocard?

What ticket delivery options are there to choose from?

What if I need help buying the right ticket from a ticket vending machine?

Can wheelchair users pass through the automatic ticket gates?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

Where do I find my mobile ticket(s)?

Why does LNER have automatic ticket gates?

What should I do if there's a problem collecting my tickets from the ticket vending machines?