Frequently asked questions

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Found 39 FAQs containing: "Change ticket"

How do I change my ticket?

How do I change my ticket?

Can I change my ticket or get a refund if I have accidently booked travel on an affected service?

Can I change my travel plans more than once?

I can buy your tickets on other sites. Why can't I buy them on yours?

I can buy your tickets on other sites. Why can't I buy them on yours?

Will I have to pay more?

Can I change my travel plans?

I normally buy a return ticket, so what do I do now?

What can I do if I want to cancel or change my travel plans due to Coronavirus?

Will the ticket gates retain my ticket?

Can I reserve a seat?

Can I reserve a seat?

How do I change my contact details?

Which stations have ticket vending machines?

Will my Season Ticket work with the ticket gates?

What if I don’t have a ticket to show at the ticket gate?

How long will this book with confidence policy be in place?

What if we change our travel arrangements?

What if we change our travel arrangements?

What if we change our travel arrangements?

My ticket is damaged and won’t go through the ticket gate?

Refunds for your car park season ticket or PlusBus ticket

Refunds for your car park season ticket or PlusBus ticket

How do I get my Self-Print ticket?

What is a Self-Print ticket?

Can I take my pet on an Azuma train?

Can I take my pet on an Azuma train?

Can I take my pet on an Azuma train?

Do I still need to carry a Season Ticket Photocard?

What ticket delivery options are there to choose from?

What if I need help buying the right ticket from a ticket vending machine?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

Can wheelchair users pass through the automatic ticket gates?

What if I bought my ticket through another company or website?

Can I reserve a seat with a family ticket?

Can I buy a ticket for someone else?