Frequently asked questions

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Found 39 FAQs containing: "Change ticket"

How do I change my ticket?

How do I change my ticket?

How do I change my mobile ticket?

How do I change my mobile ticket?

How much does it cost to change my ticket?

Can I change my free Rewards tickets after I've booked them?

Will I have to pay more?

I can buy your tickets on other sites. Why can't I buy them on yours?

I normally buy a return ticket, so what do I do now?

I normally buy a return ticket, so what do I do now?

I no longer wish to travel. How do I apply for a refund?

What happens if I amend/cancel or refund my booking?

Can I reserve a seat?

Can I reserve a seat?

Will the ticket gates retain my ticket?

How do I change my contact details?

Which journeys/ticket types are available for mobile ticket?

What if we change our travel arrangements?

Which stations have ticket vending machines?

Will my Season Ticket work with the ticket gates?

What if I don’t have a ticket to show at the ticket gate?

How do I get my Self-Print ticket?

Can I take my pet on an Azuma train?

My ticket is damaged and won’t go through the ticket gate?

How do I get through the ticket barrier with an eTicket?

What is a Self-Print ticket?

How do I use my m-Ticket at the station ticket barriers?

Why can’t I buy tickets using the LNER Ticket Wallet app?

How do I get my ticket?

Do I still need to carry a Season Ticket Photocard?

Do I still need to carry a Season Ticket Photocard?

Can I buy a ticket for someone else?

What if I need help buying the right ticket from a ticket vending machine?

What ticket delivery options are there to choose from?

Can wheelchair users pass through the automatic ticket gates?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

I’m a Season Ticket Holder and can’t book my ticket online. How do I get free Wi-Fi?

Where do I find my mobile ticket(s)?