Skip to content
Accessible ticket search
Accessible season ticket search
Homepage London North Eastern Railway
LNER
London
North Eastern
Railway
Buy tickets
Customer services
Sign in / Register
Search
Menu
Travel information
Travelling now?
Live alerts and updates
Make a seat reservation
Quieter times to travel
When is my next train?
Live departures & arrivals
Get to and from the station
Travelling later
East Coast upgrade
Travelling at Easter
Create a Ticket Alert
Roadmap for travel
Tickets for future travel
Journey planner
Our timetables
Timetable changes
Travelling with LNER
Tickets & savings
Your ticket
Choosing a ticket
Reserving a seat
Ways to save with LNER
Ticket delivery options
New mobile tickets
Platinum VIP service
Upgrade to First Class
Season tickets
Savings & competitions
Cheap tickets
Group travel
Student discounts with Unidays
Current offers and competitions
Mighty fine £29 between Leeds & London
LNER Perks
£5 free when you join
2% credit back
How to join LNER Perks
LNER Perks FAQs
Our trains
First Class
First Class travel
First Class Lounges
First Class menus
High standards
Standard travel
Food & drink onboard
Our Wi-Fi service
Quiet Coach
Finding your seat
Travelling with LNER
Assisted travel
Travelling with children
Travelling with pets
Travelling with a bike
Luggage
Safety and security
Azuma trains
Experience our new Azuma trains
Read about our Azuma trains
Where we go
Most popular destinations
Trains to London
Trains to Edinburgh
Trains to Glasgow
Trains to Newcastle
Trains to York
Trains to Leeds
Trains to Lincoln
Other destinations
Popular Routes
Edinburgh to London
London to Edinburgh
Leeds to London
Newcastle to London
York to London
London to Harrogate
Our Stations
London King's Cross
Peterborough
Durham
Grantham
Newcastle
Doncaster
All other stations
Travel inspiration
Staycation
Hidden Gems
7 must-see destinations
Trains to Wembley
View more travel inspiration
Help
Customer Services
Lost Property
Changing your journey
Frequently asked questions
Contact us
Refunds
Make a claim
Delay Repay
My Account
Search
Sign out
Business
Business & corporate
LNER4Business
Corporate travel
Travel agents
COVID Information
Coronavirus travel information
Seat reservations
Travel with confidence, guide
Temporary timetable
Refund policy
Our way to help
Student travel
Home
/
Help
/
Customer Services
/
Get in touch
/
I want to make an enquiry…
/
About a booking I made online
Get In Touch
Get in touch
All contacts
I have a question about a booking I made on this site
* Indicates a required field
Sorry, there are errors on the page:
1. Your details
Title *
Please select
Mr
Mrs
Miss
Ms
Mx
Dr
Other
None
First name *
Surname *
Postcode *
Or
enter address manually
Address Line 1 *
Address Line 2
Address Line 3
Town / City *
Postcode *
Country *
UNITED KINGDOM
AFGHANISTAN
ALAND ISLANDS
ALBANIA
ALGERIA
AMERICAN SAMOA
ANDORRA
ANGOLA
ANGUILLA
ANTARCTICA
ANTIGUA AND BARBUDA
ARGENTINA
ARMENIA
ARUBA
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELARUS
BELGIUM
BELIZE
BENIN
BERMUDA
BHUTAN
BOLIVIA, PLURINATIONAL STATE OF
BONAIRE, SINT EUSTATIUS AND SABA
BOSNIA AND HERZEGOVINA
BOTSWANA
BOUVET ISLAND
BRAZIL
BRITISH INDIAN OCEAN TERRITORY
BRUNEI DARUSSALAM
BULGARIA
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CAPE VERDE
CAYMAN ISLANDS
CENTRAL AFRICAN REPUBLIC
CHAD
CHILE
CHINA
CHRISTMAS ISLAND
COCOS (KEELING) ISLANDS
COLOMBIA
COMOROS
CONGO
CONGO, THE DEMOCRATIC REPUBLIC OF THE
COOK ISLANDS
COSTA RICA
CÔTE D'IVOIRE
CROATIA
CUBA
CURAÇAO
CYPRUS
CZECH REPUBLIC
DENMARK
DJIBOUTI
DOMINICA
DOMINICAN REPUBLIC
ECUADOR
EGYPT
EL SALVADOR
EQUATORIAL GUINEA
ERITREA
ESTONIA
ETHIOPIA
FALKLAND ISLANDS (MALVINAS)
FAROE ISLANDS
FIJI
FINLAND
FRANCE
FRENCH GUIANA
FRENCH POLYNESIA
FRENCH SOUTHERN TERRITORIES
GABON
GAMBIA
GEORGIA
GERMANY
GHANA
GIBRALTAR
GREECE
GREENLAND
GRENADA
GUADELOUPE
GUAM
GUATEMALA
GUERNSEY
GUINEA
GUINEA-BISSAU
GUYANA
HAITI
HEARD ISLAND AND MCDONALD ISLANDS
HOLY SEE (VATICAN CITY STATE)
HONDURAS
HONG KONG
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN, ISLAMIC REPUBLIC OF
IRAQ
IRELAND
ISLE OF MAN
ISRAEL
ITALY
JAMAICA
JAPAN
JERSEY
JORDAN
KAZAKHSTAN
KENYA
KIRIBATI
KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF
KOREA, REPUBLIC OF
KUWAIT
KYRGYZSTAN
LAO PEOPLE'S DEMOCRATIC REPUBLIC
LATVIA
LEBANON
LESOTHO
LIBERIA
LIBYA
LIECHTENSTEIN
LITHUANIA
LUXEMBOURG
MACAO
MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MALTA
MARSHALL ISLANDS
MARTINIQUE
MAURITANIA
MAURITIUS
MAYOTTE
MEXICO
MICRONESIA, FEDERATED STATES OF
MOLDOVA, REPUBLIC OF
MONACO
MONGOLIA
MONTENEGRO
MONTSERRAT
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NAURU
NEPAL
NETHERLANDS
NEW CALEDONIA
NEW ZEALAND
NICARAGUA
NIGER
NIGERIA
NIUE
NORFOLK ISLAND
NORTHERN MARIANA ISLANDS
NORWAY
OMAN
PAKISTAN
PALAU
PALESTINIAN TERRITORY, OCCUPIED
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
PITCAIRN
POLAND
PORTUGAL
PUERTO RICO
QATAR
RÉUNION
ROMANIA
RUSSIAN FEDERATION
RWANDA
SAINT BARTHÉLEMY
SAINT HELENA, ASCENSION AND TRISTAN DA CUNHA
SAINT KITTS AND NEVIS
SAINT LUCIA
SAINT MARTIN (FRENCH PART)
SAINT PIERRE AND MIQUELON
SAINT VINCENT AND THE GRENADINES
SAMOA
SAN MARINO
SAO TOME AND PRINCIPE
SAUDI ARABIA
SENEGAL
SERBIA
SEYCHELLES
SIERRA LEONE
SINGAPORE
SINT MAARTEN (DUTCH PART)
SLOVAKIA
SLOVENIA
SOLOMON ISLANDS
SOMALIA
SOUTH AFRICA
SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS
SOUTH SUDAN
SPAIN
SRI LANKA
SUDAN
SURINAME
SVALBARD AND JAN MAYEN
SWAZILAND
SWEDEN
SWITZERLAND
SYRIAN ARAB REPUBLIC
TAIWAN
TAJIKISTAN
TANZANIA, UNITED REPUBLIC OF
THAILAND
TIMOR-LESTE
TOGO
TOKELAU
TONGA
TRINIDAD AND TOBAGO
TUNISIA
TURKEY
TURKMENISTAN
TURKS AND CAICOS ISLANDS
TUVALU
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED STATES
UNITED STATES MINOR OUTLYING ISLANDS
URUGUAY
UZBEKISTAN
VANUATU
VENEZUELA, BOLIVARIAN REPUBLIC OF
VIET NAM
VIRGIN ISLANDS, BRITISH
VIRGIN ISLANDS, U.S.
WALLIS AND FUTUNA
WESTERN SAHARA
YEMEN
ZAMBIA
ZIMBABWE
Or
use a different postcode
Email address *
Contact number *
2. Journey details
Booking reference *
Booking date
Select the booking date using a list instead
Booking date
Select your booking date from a list
Day
Please select
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Please select
January
February
March
April
May
June
July
August
September
October
November
December
Year
Please select
2020
2021
Departing station *
Destination station *
Departure date
Select the departure date using a list instead
Departure date
Select your departure date from a list
Day
Please select
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
Please select
January
February
March
April
May
June
July
August
September
October
November
December
Year
Please select
2021
2022
Departure time *
Departure time *
Hour
--
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Minute
--
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
3. Your query
Your question *
4. Please answer this simple question to help us reduce spam
What colour is the sky? *
What colour is the sky? *
Green
Orange
Blue
Red
Service updates (0)