Get In Touch

I want to make a complaint about my journey

We’re very sorry to hear there was a problem with your journey. Let us know exactly what happened and we’ll look into the matter as soon as we can.

* Indicates a required field

1. Your details
2. Journey details
Please ensure that your scanned image is clearly readable, and is one of the following file types: JPG, PDF, GIF or Microsoft Word document, that is no larger than 1 megabyte in size.
Is this a return journey?
Booking date
Departure date *
Departure time *
Departure time *
3. Your feedback
4. Please answer this simple question to help us reduce spam
How many letters are in the UK alphabet? *