BOOK direct. Travel Smarter.
Eight reasons to buy your train tickets direct with LNER.
Get cheaper travel when you book your ticket direct with us in comparison to other booking agents who charge a booking fee. Not only will you be able to access our super low fares for journeys on our trains but you’ll also have loads of little extras at your fingertips...
LNER Perks
Join LNER Perks, a loyalty scheme where you get £5 free for joining and 2% back on every LNER journey.
Fee-free refunds
Sometimes plans change. That's why we've changed our Advance ticket refund policy, so you book with confidence knowing you can change your journey or get an eVoucher without any admin fee.
Free seat selector
Choose your own seat with our free seat selector. You can also see just how busy your train is likely to be before you book.
One-click Delay Repay
Sometimes things go wrong. It's our job to put it right. We offer One-click Delay Repay if our trains are delayed or cancelled.
No booking fees
No booking fees means your tickets just got cheaper.
Live journey updates
Get live updates about your journey from our LNER Assistant, personalised and direct to your device.
Our Price Promise
A Price Promise that means you won't get our tickets cheaper anywhere else. If you find LNER fares cheaper, we'll match them and refund the difference, promise!
Our mobile app
An app that stores your ticket and journey information in one place. The LNER app is everything you need for a journey in the palm of your hand.